“You hope to get a piano tuner/technician whose knowledge, experience, expertise and attention to detail is a 5/5… Ian Graham is a 6! For me, my piano ranks right up there next to my wife and grandkids. I love it that Ian cares for my piano as much as I do. I look forward to his visits; always interesting and informative.”

— Brian W., Midland

“Ian is very professional and skilled at tuning my piano. He has improved the sound tremendously! I would highly recommend his services to anyone looking for piano tuning and restoration services.”

— Dr. Nicky Jones-Stokreef

“I wanted to tell you that my Steinway sounded absolutely glorious last weekend when friends played it. The band used it, and my accompanist played it extensively. It sounded warm and true. I was very proud and happy to have my old friend (that piano) sounding good again, and it is thanks to you!”

— Nadina Mackie

Solo bassonist & artist; Founding past president Council of Canadian Bassoonists

“ Steinway project feedback… We first met Ian when he came to tune our Baldwin grand piano. He was instrumental in helping us purchase a 1913 Steinway grand, and was able to bring it back to a beautiful sound and action. We are so pleased with his work, and his willingness to address our piano’s every need. We would highly recommend Ian for his wonderful and caring work.”

— Most Appreciatively, Carol and Wes

“ Ian restored our 1923 Nordheimer grand piano and did an amazing job. He was very professional and extremely knowledgeable! He really breathed new life into our instrument. We couldn’t have been happier with his service!”

- Ryan Brown

“ Ian is more than a piano tuner and restorationist, he genuinely cares. He made our 1957 upright piano sound and perform better than it ever has before. it's not just tuned, it's a better instrument. I highly recommend Ian."“

— Carey Nieuwhof

Bestselling author of DIDN’T SEE IT COMING and AT YOUR BEST

“I could not believe the difference Ian. Thank you again for the care you take in looking after our piano. Cheers!”

— Gary Hurst

“Ian has been a tremendous support to me over the past couple of years, providing excellent piano tuning service and advice. He helped me successfully negotiate the sale and moving of my grand piano to its new home. Ian’s responsiveness, willingness to travel, and customer service have been over the top! Thank you Ian! It has been a pleasure working with you, and I look forward to working with you in the future with my new piano.”

— Esther Tunstall

Tunstall Accounting Solutions Inc.

“Ian immensely improved the playability of my Steinway grand piano the first time he came to work on it. After tuning and regulating the piano, it feels effortless to play now. The key action bounces back up, and the touch is even across the keyboard. I can't believe the difference! It feels like I have my piano back, and it is so enjoyable to sit and play again. I am looking forward to having Ian continue to tune and care for my “baby”.

— K. Brinkos

“Thanks for your work on the pianos. The Eden Hall piano sounds amazing since you repaired the soundboard!”

— Martyn Van Essen, Chaplain

Tollendale Village

“I’ve just spent over an hour playing… the piano sounds wonderful! Thank you so much.”

(following tuning pin and soundboard repairs)

— K. T., Midland, ON

Ian tuned my Broadwood Grand Piano and I can truly say it has never sounded better. It is 110 years old and sounds like a new piano again. Ian is a true professional and dedicated person. I will look forward to him tuning it for many years to come.”

— Margaret Miller Licentiate, ARCT

“I inherited my father’s forty-year-old Kawai baby grand a few years ago and although it was enjoyable to play, I found the action quite a bit more difficult than on the Kawai upright I'd had before and, resignedly, assumed that that was just the nature of the action of a grand. I also found the tone a bit duller than I might have liked although still good.

Then Ian came to service it and I am amazed at the ease with which it now plays and the wonderful clarity of its tone in all registers! What a change! He tuned, voiced and regulated, and truly brought the piano back to life. It now sounds and plays the way it was meant to. I’m so grateful for Ian’s fine craftsmanship and his knowledge of the beauty and individuality of every piano - he rightly prides himself on being able to bring out the best in each.“

— J. Suderman

“We have owned our grand piano for more than a decade. Ian is the third piano tuner to have worked on our instrument. He wasn’t the first to have confirmed the crack in the sound board, but was the first to recommend repair over continued observation. He thoroughly explained the repair process, his materials and timeline. The repair was conducted in our home, and Ian was respectful of our space and furnishings. He kept us updated on developments during the repair, proceeding with additional work with our mutual consent.
We are pleased with the enhanced, richer sound of our piano. We await the installation of a new DamppChaser, which will ensure that our instrument continues to perform at its best.

We recommend Ian for tuning and repair. He is knowledgeable and professional, with excellent communication and customer service skills.”

— Kathleen and Dan Moquin

“Ian tuned my Broadwood Grand Piano and I can truly say it has never sounded better. It is 110 years old and sounds like a new piano again. Ian is a true professional and dedicated person. I will look forward to him tuning it for many years to come.”

— Margaret Miller Licentiate, ARCT

“My piano and I spent a lovely afternoon together. Sounds wonderful. Much cleaner and notes are now heard individually and then stop when released. Fast playing, soft playing, repetition and beautiful sonorous adagio movement sounds. Love it!” (After hammer replacement with brand new factory Yamaha hammers)

— Jette

“Our Baldwin grand is now 30 years old, once owned and loved by a quite famous jazz pianist. It has been moved twice, once from semi-tropical climate to central Ontario’s hot and cold extremes, and again from ski-country to lake level.

The piano is a beautiful example of Baldwin’s best, but sound quality and appearance took a beating from the moves and wear and tear. Enter Ian, who meticulously assessed, restored and renewed every aspect- keys, hammers, pads, strings, pedals, added a Damppchaser and painstakingly oiled and buffed the satin black wood finish. He consulted carefully and respectfully on every step, and we chose the extent of the restoration together.

This piano has simply never sounded or looked so beautiful. Thank you Ian for your dedication, your obvious expertise and attention to tiniest details. Your pleasant personality makes you an easy and welcome presence in our home. We highly recommend your services and hope you will look after our Baldwin grand for many years.”

— The Davies

“I would highly recommend Ian. He is knowledgeable and great to work with. As a piano teacher, my piano is a very important part of my program. I have a Yamaha C7 that recently became too bright for the microphone I use for online lessons. I had put the cover on the piano to keep the volume under control. Ian fixed that in one morning, and made it sound performance ready, better than ever!”

— John Cobb www.johncobbteaches.com

“Ian Graham is a true gentleman who values customer service and takes great pride in his workmanship. We have used Ian’s services since 2012, when he assisted us in purchasing our first grand piano. Over these last 8 years, our piano has gone from Twinkle Twinkle to Rachmaninov, with 5 pianists playing, and hours of practice time. All of this to say that our instrument would not be an ‘easy’ to keep up with, but Ian has done this meticulously. Our piano has required more than basic tuning, and recently replacement parts due to wear and tear. Ian sourced quality components and replaced the parts himself. We trust Ian implicitly, and his work speaks through the tone of our instrument.”

— Kasey & Steve Taylor

“In 1984, when my grandmother passed away in Scotland, my mother made sure that her family heirloom- a nineteenth-century reed organ- was shipped across the Atlantic Ocean to her home in Canada. Needless to say, our family instrument was in dire need of repair; it originally belonged to my great-grandmother and had been a loving gift from her ocean-faring husband. However, it wasn’t until we recently met Ian that our much-loved heirloom underwent a total refurbishment. We are thrilled that this beautiful reed organ now sounds as it must have done in its heyday, when my great-grandmother played it in the 1880’s. Thank you Ian for your expertise and TLC!”

— Valerie Rodd

“Ian tuned and serviced my piano to suit my playing style. He understood my piano and voiced the piano so it now sounds better than it ever has. I am playing with delight and gratefulness at having found someone who understands my needs in a tuning.”

— Jette

“Ian has tuned and maintained our pianos for many years. He recently cleaned, regulated, shaped the hammers, and tuned our most recent purchase. The difference was amazing! He is extremely knowledgeable, honest and always very professional. We wouldn’t use anyone else!”

— Janell

“I was given Ian's contact by my long-time friend and respected tuner in Oakville, Ontario. Our cottage piano belonging to my late grandmother had not been tuned since 2004--Ian came in and did his magic and we are now at concert pitch AND with all ivories replaced due to vicious playing. Seriously, Ian is a master of his craft and we are thankful for his talents here in Brechin.”

— Brian Turnbull

Director of Music, Knox Presbyterian Church Oakville Founder/Director Tempus Choral Society /

Tempus Jazz Choir/ Tempus 4Us Childrens choir

“Our new piano is part of the family! Lovingly rebuilt by Ian Graham so that 100 years looks good and sounds great. Clearly Ian puts his heart into his restoration work and it shows. He helped us move our piano and with his expertise it was a super adventure. Afterwards he helped us know what to expect as the piano acclimatized to our home. He returned as often as we asked, even in the Covid Pandemic to keep it sounding fabulous. We trust Ian to be in our home, as we had to during physical distancing, and he demonstrates the utmost of respect for us and our living space. With the damp-chaser he installed we feel that we are doing all we can to support this instrument for a long time. ”

— Sue

“Ian found us the perfect piano for our daughters who are advancing quickly enough to need a grand. Over the course of a month or so, he turned an old piano into something that we enjoy hearing for hours every day - and it is holding up wonderfully with all that use! He not only made it sound wonderful, but it looks beautiful too. Ian oiled the natural wood and buffed the keys so they were clean and shiny again. We couldn’t be happier with our instrument.”

— Jen

“Ian is very professional and experienced. He not only helps to tune our piano but also tells us many tips how to maintain our piano well.  He did a great job and now we all love the “new sound” (very beautiful!) of our piano! Will recommend Ian to anyone who needs get their piano tuned and maintained!”

— Zhao

“Loooooove the piano! We couldn’t believe the difference!”

— Mitzy

“ I cannot possibly express my gratitude for Ian’s patience, his dedication to detail, and the pride that he takes in his work. Dr. Wendy Hatch, DVM “

— Dr. Wendy Hatch, DVM